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Cookies Policy

Last updated: 23/05/2024

Revision Number: 15

Event Wall strives to provide accurate and up-to-date information within its policies and guidelines. However, we make no warranties or representations regarding the accuracy, completeness, or reliability of the information provided. Our policies are intended to provide general guidance and should not be considered legal, professional, or expert advice. Event Wall shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our policies, regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise. This limitation of liability extends to any loss, damage, or expense arising from the use, inability to use, or reliance on our policies or the information contained within. While we strive to maintain the security and integrity of our policies, Event Wall does not warrant that our policies will be uninterrupted, error-free, or free from viruses or other harmful components. We recommend that you take appropriate precautions to protect your devices and information. Our limitation of liability extends to the fullest extent permitted by applicable the laws of the United Kingdom. If any provision of this limitation of liability is deemed unenforceable, the remaining provisions shall continue in full force and effect. The terms of this policy are governed by English law. This means a Contract for the purchase of Products through our Website and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. We do not warrant that Products on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk, and you are responsible for compliance with local laws.


What are cookies? 

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.


Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.


The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookie

Duration

Description

session_id (Odoo)

session

Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads.


The website will not work properly if you reject or discard those cookies.

frontend_lang (Odoo)

session

Remember information about the preferred look or behavior of the website, such as your preferred language or region.


Your experience may be degraded if you discard those cookies, but the website will still work.

__stripe_mid

1 year

Stripe sets this cookie to process payments.

__stripe_sid

30 minutes

Stripe sets this cookie to process payments.




Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Cookie

Duration

Description

im_livechat_previous_operator


utm_campaign


utm_source


utm_medium

session

Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website.


We may not be able to provide the best service to you if you reject those cookies, but the website will work.

__cf_bm

30 minutes

Cloudflare set the cookie to support Cloudflare Bot Management.

_hjAbsoluteSessionInProgress

30 minutes

Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.

_hjIncludedInPageviewSample

2 minutes

Hotjar sets this cookie to check whether a user is included in the data sampling defined by the site's pageview limit.



Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Cookie

Duration

Description

_hjUser_3382688

1 year

Description is currently not available.

_hjIncludedSession

2 minutes

Description is currently not available.

_hjSession_3382688

30 minutes

Description is currently not available.

crisp-client-%2Fsession%-2F1c7a-9ebf-c8e3-4da4-b86f-2cbe8582fea2

6 months

Description is currently not available.

__gads (Google)


__gac (Google)

session

Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance.


You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies

_ga (Google)


_gat (Google)


_gid (Google)


_gac_* (Google)

session

Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information.


The website will still work if you reject or discard those cookies.


We do not currently support Do Not Track signals, as there is no industry standard for compliance.

Manage cookie preferences

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.


Chrome: https://support.google.com/accounts/answer/32050


Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac


Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US


Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc


If you are using any other web browser, please visit your browser’s official support documents.

Compliance

Event Wall is committed to compliance with the ICO, GDPR, and relevant United Kingdom laws. Customers have the right to:


  • Access their personal data and request corrections or updates.
  • Withdraw consent for data processing.
  • Lodge complaints with the appropriate regulatory authorities.
Accessibility

If you need any of this information in a different format, please let us know. This includes large print, braille, or audio. You can speak to us using the live chat on our website, or by giving us a call.


There are also lots of other options available to help you communicate with us. Some of these are provided by third parties who are responsible for the service. These include a Text Relay Service and a British Sign Language (BSL) Video Relay Service, to find out more please get in touch.


You can also visit: hypgroup.co.uk/accessibility or: hypgroup.co.uk/contact


For specific legal advice or interpretations of our policies, we recommend seeking professional counsel. If you have any questions or concerns, please contact our legal department at legal@hypgroup.co.uk

Contact

For inquiries related to this Privacy Policy or data protection practices, please contact Event Wall's Data Protection Officer at:


Data Email: dpo@hypgroup.co.uk

Legal Email: legal@hypgroup.co.uk

General Email: hello@hypgroup.co.uk


Group Address: Hyp Group Ltd, 167-169 Great Portland Street, Fifth Floor. London, W1W 5PF

Changes to the Privacy Policy

Event Wall reserves the right to update or modify this Privacy Policy to reflect changes in legal or operational requirements. Customers will be notified of significant changes, and the updated policy will be made available on the Event Wall website.